ZoloStays Off-Campus Recruitment Drive-2023 as Associate Role in Hyderabad, Telangana, india . This is Entry Level Associate Role Job Opportunity for Bachelor’s Degree in Any stream
Interested or Eligible Job Seekers or applicants can apply for the off-campus recruitment drive of Associate Role in Hyderabad, Telangana and register/Apply through the given link below. The detailed eligibility criteria and the application process are given below.
crucial information:
Here, you will get the required job-related information about the recruitment of Associate Role Recruitment Drive such as Name of Company, Notification, Selection Process, Interview process, Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job Summary of ZoloStays Engineer Off-Campus Recruitment Drive-2023:
| Company Name | ZoloStays |
| Job Role | Associate Role |
| Qualification | Any stream |
| Last date to apply | ASAP |
| Experience Required | 0-2 Years/freshers/ Experience |
| Salary | Best in Industry |
| Job location | Hyderabad, Telangana |
| No of post | Not Mention |
| Employment type | Full time |
| Official Website | www.ZoloStays.com |
| Application Mode | Online |
| Apply Link | Scroll Down |
Candidates Should apply as Soon as Possible before the Link Gets Expired
Job seekers or applicants are advised to read all the details before making online registration for the ZoloStays Entry Level Associate Role opening at the Hyderabad, Telangana location.This notification is for the off-campus recruitment of a Associate Role from ZoloStays. You can apply through the given link for the role of Associate Role.
Important Note: Read all the instructions and requirements carefully before applying for the ZoloStays Off-Campus Recruitment Drive 2023.
Important Notice and Disclaimer:-Fresherhiring is a free Job Website, Job Sharing platform for all Job seekers. We don’t charge any cost or service fee for any job which is posted on our website (fresherhiring.in), nor have we authorized anyone to do the same. Most of the jobs posted on Fresherhiring are taken from the career pages of the organizations. Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
ZoloStays Job Description & Eligibility Criteria 2023:
What will you do in a nutshell?
We are seeking a dedicated and detail-oriented Customer Support (Non-Voice) Representative to provide exceptional support to our customers through various non-voice communication channels. This role will primarily focus on working with CRM systems, emails, ticketing, and requires a strong aptitude for math and calculations. Your responsibilities will include addressing service complaints and requests, handling grievances, analyzing customer data, and enhancing overall customer satisfaction.
Your role in detail
- CRM Management: Effectively utilize Customer Relationship Management (CRM) systems to access and update customer information, ensuring accurate and efficient service delivery.
- Email and Ticketing Support: Respond to customer inquiries, complaints, and service requests through email and ticketing systems. Provide timely and professional responses to resolve issues and address customer needs.
- Strong Analytical Skills: Utilize data analysis tools to extract valuable insights on grievance response times, trends, and specific customer requirements. Use data to drive continuous improvement in customer support processes.
- Service Complaints and Requests: Handle service complaints and requests by thoroughly understanding customer problems and providing appropriate solutions. Ensure a high level of customer satisfaction through effective communication and issue resolution.
- Grievance Handling: Effectively address customer grievances and escalations, demonstrating empathy and a commitment to resolving their issues promptly.
- Cross-Team Collaboration: Collaborate with relevant teams to ensure all grievances are addressed within service level agreements (SLAs). Actively work with other departments to minimize future occurrences of similar grievances.
- Customer Satisfaction Enhancement: Proactively identify opportunities to enhance the overall customer experience by addressing root causes of grievances and implementing preventive measures.
- Documentation and Reporting: Maintain accurate records of customer grievances, resolutions, and follow-up actions. Generate detailed reports to track and monitor grievance handling performance, highlighting areas for improvement.
What will you learn while at Zolo?
- Growth mindset: Join a company that constantly raises the bar and pushes itself to new heights, fostering a culture of continuous improvement and innovation.
- Entrepreneurial thinking: Embrace the opportunity to think like an owner, taking ownership of projects and contributing to the growth and success of the company.
- Leadership and mentorship opportunities: Grow your leadership skills by taking on responsibilities and mentoring junior team members, fostering a culture of knowledge sharing and development.
- Co-living industry expertise: Gain valuable knowledge and experience in the dynamic and rapidly growing co-living industry, shaping the future of shared living spaces.
- Cross-functional collaboration: Collaborate with diverse teams and departments, fostering a multidisciplinary approach to problem-solving and expanding your professional network.
- Agile work environment: Thrive in a fast-paced and dynamic work environment, where adaptability and flexibility are key to success.
- Process optimization: Contribute to streamlining and improving operational processes, learning best practices and enhancing efficiency.
- Data-driven decision-making: Develop skills in analyzing and interpreting data to drive informed decision-making, contributing to the company’s strategic initiatives.
What qualifications can enhance the chances of shortlisting?
- Male candidates only
- Strong written communication skills.
- Excellent math and analytical abilities for data analysis and insights.
- Customer-oriented mindset with a focus on problem-solving.
- Detail-oriented with a commitment to maintaining accurate records.
- Previous experience in non-voice customer support or a similar role is a plus.
Why could Zolo be the ideal fit for you?
Looking for a workplace that values learning and growth? Zolo is the perfect place for you! Our employee-friendly policies and talented team members create a dynamic environment where you can thrive. We’re a close-knit group of professionals who are passionate about excellence and supporting one another. Don’t miss out on the opportunity to join a team that’s constantly pushing the boundaries! If you’re a top talent looking for an exciting and fruitful experience, then apply now to become a part of the Zolo family. Trust us, it will be a journey you won’t want to miss!
Job seekers have an Advantage:
If Aspirants have skills in Regression/Performance/Scalability testing/test cases Management/knowledge of computers/Good written and Verbal Communication/Programming and Automation Knowledge Would be an Advantage.
Registration Link & online Apply link for ZoloStays job & Careers & for More Details: Apply Now
Similar Job for You:
Hexagon Freshers Internship 2023 Hiring For Intern Role- Apply Now