Tech Mahindra Careers India Job Vacancy for Technical Support Associate: It is good opportunity for applicants or Job Seekers, who are looking for the profile of Technical Support Associate in Pune, India.
Interested or Eligible Job Seekers or applicants can apply for the off campus recruitment drive of Tech Mahindra Technical Support Associate in Pune and register through the given below link. The detailed eligibility criteria and the application process of Tech Mahindra Entry Level Technical Support Associate details are given below.
Here, you will get the required job related information about the recruitment of Tech Mahindra Off Campus Recruitment Drive such as Name of Company, Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers or applicants are advised to read all the details before making online registration for Tech Mahindra Entry Level Technical Support Associate opening at the Pune location
Emerson Off Campus Hiring 2023| Graduate Engineer Trainee | Pune.
Job Summary of Tech Mahindra Jobs & Careers Hiring for Technical Support Associate:
Company: Tech Mahindra
Job Location: Pune
Job Profile: Technical Support Associate
Job Type: Full-Time
Genpact Off Campus Drive 2023 Freshers|Process Developer |BE/BTech/ME/MTech
Tech Mahindra Careers India Job Vacancy for Technical Support Associate -Details:
Roles and Responsibilities :-
- · Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.
- Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security.
- Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team.
- First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software (typically Windows, Mac OS, Apple, Google for Work, Android Phone Support, MDM, AirWatch etc.)
- Exposure to retail industry devices such as Point-of-Sale devices, Zebra devices, switches, routers, printers, other store equipment devices is preferred.
- Perform post-resolution follow-ups to help requests or incidents.
- Research issues and resolves technical problems.
- Creating/updating knowledge articles and support processes functions
Required Candidate profile
- Fresher’s can apply
- Experience – Min. 6 Month to 1 Year (Mandatory) and 1 to 2 Years (Preferred)
- Exceptional written and verbal communication skills with SVAR score of 65 or above.
- Work from office – Pune location.
- Package –
- Fresher : 3- 3.5 LPA
- Experience : between 3.5- 5 LPA
- Cab facility will be provided
- Rotation shift with rotation weeks offs (Includes night shifts)
- 5 days working with 2 days week offs
Experience :-
- Good to have – ITIL Knowledge
- Graduate from an accredited institution or Under-graduate with relevant technical experience
- Previous customer/technical support or technology experience
- Experience – Min. 6 Month to 1 Year (Mandatory) and 1 to 2 Years (Preferred)
This notification is for the off campus recruitment of Technical Support Associate from Tech Mahindra. You can apply through the given link for the role of the Technical Support Associate.
Important Note: Do read all the instructions and requirements carefully to apply for the job. All the communications from the company will be on your registered Email ID. Keep checking your emailbox for the next round details once CV is shortlisted.
Important Notice and Disclaimer:- Fresherhiring is a free Job Website, Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website (fresherhiring.in), neither have we authorized anyone to do the same. Most of the jobs posted on Fresherhiring are taken from the career pages of the organizations. Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
How to apply Tech Mahindra Off Campus Recruitment Drive for the role of Technical Support Associate?
Registration Link of Tech Mahindra Job: Click Here