Infosys Careers Fresher Off Campus Recruitment Drive 2023 for Customer Support: It is good opportunity for applicants or Job Seekers, who are looking for the profile of Customer Support in Pune, India.
Interested or Eligible Job Seekers or applicants can apply for the off-campus recruitment drive of Infosys Customer Support in Pune and register through the given below link. The detailed eligibility criteria and the application process of Infosys Entry Level Customer Support details are given below.
Here, you will get the required job-related information about the recruitment of Infosys Off Campus Recruitment Drive such as Name of Company, Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers or applicants are advised to read all the details before making online registration for Infosys Entry Level Customer Support Off Campus Recruitment Drive 2023 at the Pune location.
Job Summary of Infosys Fresher Off Campus Recruitment Drive 2023 for Customer Support:
Company: Infosys
Job Location: Pune
Job Profile: Customer Support
Job Type: Full-Time
Infosys Careers India Off Campus Drive 2023 for Customer Support -Details:
Infosys BPM hiring for “Freshers – Customer Support”
Work Location: Pune
Skills: Customer Support
Designation: Process Executive
Exp: 0- 2Yrs
Shift: 24*7(Flexible Shift)
Qualification: Any graduate
Job Description
• To improve customer confidence being empathetic to a variety of new and experienced learners needs.
• Help to implement and improve processes and procedures within the team allowing strong service focused deliverables.
• Actively support customer queries on general enquiry, activations, fulfillment, disputes ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner.
To participate in an on call, providing a 24 hours, first line support service to customers
- Escalate an issue according to the company escalation processes.
- Ensure Customer Service Level Agreements are met or exceeded;
- Respond to customer enquiries in a timely and efficient manner;
- Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format
- Execute transactions as per prescribed guidelines and timelines
- Ensure customer/user confidentiality and data protection at all times
If interested, please share your resume with below details to thilberttadorine.p@infosys.com
This notification is for the off campus recruitment of Customer Support from Infosys. You can apply through the given link for the role of the Customer Support.
Important Note: Do read all the instructions and requirements carefully to apply for the job. All the communications from the company will be on your registered Email ID. Keep checking your emailbox for the next round details once CV is shortlisted.
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How to apply Infosys Recruitment Drive for the role of Customer Support?
Registration Link of Infosys Careers Fresher Off Campus Recruitment Drive 2023: Click Here