Genpact Fresher Hiring for Process Associate Service Desk

Genpact Careers Early Entry Level Fresher 2025 Hiring: Genpact is looking for fresher student for the Profile of Process Associate-Service Desk. If you want to work in Hyderabad location and Interested for the required for profile. You can apply for the Process Associate-Service Desk Job.

Genpact Careers Hyderabad Job Opening-Description:

Company Website:Genpact Careers Job Portal link
Job Type:Full-Time
Hire Type:Process Associate-Service Desk

Genpact Careers Fresher Job: Hi Students, if you are recent graduate and want to work in Big Companies then you have to skill your knowledge on cutting edge tool & software.

Interested and Eligible candidate can apply for the above profile. You have to read the article carefully before apply the profile. There are eligibility criteria, skills required for the required profile, experience or fresher, location, and etc.

Candidate can apply for the profile of Process Associate-Service Desk. The apply link is below the article. You have to fill all the required area and submit carefully. Please, submit your working mobile number and email id because you will get the response back from company in the registered email id.

Genpact Entry Level Hyderabad Fresher Job Vacancy Update:

Company Name:Genpact
Job Profile:Process Associate-Service Desk
Job Location:Hyderabad
Experienced Required:Fresher

Inviting applications for the role of Process Associate – Service Desk

Responsibilities

§  24×7 Level 1 IT Service Desk support through Phone, Chat, Email, Voicemail & Web (Self-service)

§  Provide Incident, query and service request management and monitoring (incl. escalation)

§  Initial remote desktop support, user access management, password reset, Windows and OS support, etc.

§  Review and Maintain internal Service Desk Support/knowledge Base

§  Implement and Maintain self-service/self-help resources and services

§  Report on known outage and service impacts

Qualifications we seek in you!

Minimum Qualifications / Skills

·       Must have a technology and service desk background

·       Graduate in any stream

·       ITIL certification

·       Multitasking skills.

·       Ability to pay attention to detail.

Preferred Qualifications/ Skills

·       Good communication skills

·       Familiar with ITIL framework.

·       Beginning to intermediate knowledge of administration and troubleshooting of Microsoft Operating Systems viz. Windows 7, Windows 8 and Windows 10.

·       Beginning to intermediate knowledge of installation and troubleshooting of the following software suites: Adobe, Microsoft Office and other productivity suites.

·       Expertise in Active Directory administration, including creation of domain/exchange accounts.

·       Excellent troubleshooting skills.

·       Good interpersonal skills and attention to customer service.

·       Ability to work effectively in a fast-paced environment.

·       Ability to communicate effectively.

·       Ability to effectively prioritize incidents and service requests.

·       Ability to work in flexible hours based on business demands – and on-call support in off business hours and on weekends, as necessary.

Genpact Careers is hiring Process Associate-Service Desk for the Hyderabad location. If you are looking job in Hyderabad then It is good opportunity for you. Please check all the eligibility criteria and apply though the original Genpact Careers Job Portal.

In this article, you will get the online apply link of Genpact Careers. You have to create an account on Genpact Job Portal with email id and other social media platform because if you are selected for the required profile then they will send the email for further rounds so keep check your registered email id.

How to apply for Genpact Careers Fresher Job for Process Associate-Service Desk?

Online Apply Link of Genpact Hyderabad Job: Click Here

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